Privacy policy

1Data controller

EURL ALIMNI, which runs the Profylie service. Its address, commercial register number and contacts are at the bottom of this page and in the “Legal notice”.

2The data we collect

• Your account: your name, your phone number, your e-mail if you add it, and your password, stored encrypted so nobody can read it, not even us.
• Card order or cash-on-delivery payment: wilaya, commune and delivery address, and the card colour you chose.
• Your page: everything you add yourself (photo, profession, contact details, networks, services, hours, listings of properties, cars or products, documents). This information is public once published: that is its purpose.
• Payment: the transfer receipt's photo or the transaction number you send, kept in a private space only you and the administration see, and the date and amount of each payment.
• Your business location (optional): if you tap «Use my current location» we store that point to compute distances in the directory. We never show it or give it to anyone; visitors only see an approximate distance.
• Monthly report e-mail (optional): the address your page's report goes to; it does not appear on your page.
• Booking requests: a visitor's name, number, time slot and note, shown to the page owner only so they can call back.
• Customer reviews: the name the visitor writes, the stars and the comment, without phone or e-mail. A review only shows after the owner's approval, who can hide or delete it; visitors only see the first name and the initial.
• Reports: the reason and the details written by the visitor, without their name or number.
• Page statistics: visits and their source (card, QR code, link), WhatsApp and call clicks, appearances in the directory, as daily totals without any visitor's name or number.
• Technical data: we use the IP address temporarily to protect the site from repeated attempts and abuse, and delete it within two days.

3What we do not collect

• The order cart: it stays in the visitor’s browser, and the visitor sends it to the seller on WhatsApp themselves. We only count the carts sent.
• Your location when you search “Near me” in the directory: your browser sends it with your permission, only to compute distances, and we do not keep it.
• We do not sell your data, show ads or use any advertising trackers.

4Why we use it

• To create your account and page, show them, and list the page in the directory unless you hide it.
• To confirm your payments, and print and deliver your card or payment slip.
• To manage your free month and subscription and remind you when payment is due.
• To send your monthly report if you have an e-mail on file.
• To review reports, answer your questions, protect the site from abuse and fraud, and meet our legal obligations.

We process your data with the consent you give when creating your account, or because it is needed for the service you asked for.

5Who sees it

• Everyone: what you publish on your page, and in the Profylie directory unless you hide it.
• The delivery company: your name, number and address only, to deliver your card or payment slip.
• Our technical providers, who run the site on our behalf: Cloudflare (hosting and protection), Supabase (database, sign-in and files) and Resend (e-mails). Their servers are outside Algeria.
• The competent authorities, when the law requires it.
• Google: when a YouTube video or a Google map opens inside a page, your browser loads it directly from Google.

6How long we keep it

• Your account and page are kept as long as your account exists. When the free month or the year ends without payment, your page stops being public; it is kept 6 months to come back on payment, then permanently deleted.
• Order and payment data, including receipts' photos, are kept as long as the law requires.
• Booking requests stay in the page owner's account and are deleted with the page.
• Reviews stay until the page owner deletes them, or the page is deleted.
• IP addresses used for protection are deleted within two days.

7Your rights

You may access, correct and delete your data and object to its processing. You can do this yourself at any time:

• edit your page or remove any information from it, in your account;
• hide your page from the directory or delete your business location, in “Listing in the Profylie directory” in your page editor;
• stop the monthly report, in “My monthly report”.

To delete your account or for any other request, message us from your registered number through the contacts below. You may also lodge a complaint with the National Authority for the Protection of Personal Data (ANPDP).

8Cookies and browser storage

We only use what is necessary: a sign-in cookie that keeps your account open and a cookie for the language you chose. The order cart is kept in your browser’s storage. No advertising cookies. We use Cloudflare Web Analytics, which counts visits to the site without cookies and without following visitors from site to site.

9Security

The connection to the site is encrypted (HTTPS), passwords are stored encrypted, each customer only reaches their own account, and receipts are in a private space. Activation and payment codes work once, and of payment codes we only keep an unreadable fingerprint. We will never ask for your password or payment code by phone or WhatsApp.

10Changes to this policy

We may update this policy and change the “Last updated” date at the top; we will tell you if the change is important.